At Therapist Insider, accessible from [insert website URL], one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Therapist Insider and how we use it.
By using the website, you agree to the collection and use of information in accordance with this policy. This Privacy Policy applies to all services offered by Therapist Insider, including guides, tips, news, and listing services. We encourage you to carefully review this policy to fully understand how your personal information is handled.
1. Information We Collect
a) Personal Data
When you interact with our website, we may collect personally identifiable information (PII) such as:
- Full name
- Email address
- Phone number
- Postal address
- Payment information (if you purchase a subscription or listing service)
You may provide this information when you:
- Subscribe to newsletters or email alerts
- Register for an account or listing services
- Request information or customer support
- Submit a form for inquiries
- Leave comments or reviews
b) Non-Personal Data
We also collect non-personally identifiable information when you visit our website. This may include:
- Browser type
- Device type
- Operating system
- IP address
- Pages viewed
- Time spent on our website
- Referring website URL
This data is used to help improve the performance and usability of our website and is not linked to any personal identifiers.
c) Sensitive Information
We may collect sensitive information, particularly if you are using our listing service to find or connect with a therapist. This might include:
- Mental health details
- Therapy needs or preferences
- Health conditions
Sensitive data will be collected with your explicit consent and will be used strictly for the purposes for which you provide it.
2. How We Use Your Information
Therapist Insider uses the information we collect in various ways, including to:
- Provide and maintain our website: We use both personal and non-personal data to ensure the smooth operation of our website and improve user experience.
- Personalize your experience: We may use your information to tailor content or recommendations to your preferences.
- Communicate with you: This includes sending newsletters, updates, or responding to inquiries.
- Process payments: For listing services or other paid features, we use your payment information to complete transactions.
- Improve website functionality: We use non-personal data to track website performance, analyze user behavior, and make improvements.
- Security purposes: We may use your information to detect, prevent, and address security issues or fraud.
- Comply with legal obligations: We may use or disclose your information when required by law, or to respond to legal claims, government requests, or for public safety.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are small data files placed on your device or computer that help us:
- Understand user behavior: We can track which pages are popular, how long users stay on our website, and which links they click on.
- Personalize content: Cookies help us show you more relevant content based on your previous visits or interactions.
- Improve functionality: Certain cookies are essential for our website’s functionality, such as enabling login sessions.
You can choose to disable cookies through your browser settings, but this may affect your experience on our website.
Types of Cookies We Use
- Essential Cookies: Required for basic functionality, such as keeping you logged in.
- Performance Cookies: Help us track website performance and user interactions.
- Advertising Cookies: Allow us to serve personalized ads, based on your browsing history.
4. Third-Party Services
We work with various third-party companies to provide certain services on our website. These third parties may have access to your personal information, but they are contractually obligated to handle it securely and only use it for the services they provide.
Examples of third-party services we use:
- Payment processors: To handle transactions securely.
- Email marketing platforms: To send newsletters and alerts.
- Analytics tools: Such as Google Analytics, to track website usage and performance.
- Advertising networks: To display relevant ads, which may involve the use of cookies or similar tracking technologies.
Please note that these third-party providers have their own privacy policies, and we encourage you to review their policies for more details on how they manage your information.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, there are specific circumstances where we may share your data:
- Service providers: As described above, we may share your data with trusted third parties who assist us in operating the website.
- Business transfers: If Therapist Insider is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
- Legal compliance: We may disclose your information to comply with legal obligations, such as responding to a subpoena or government request, or to protect the rights and safety of our users and the public.
6. Data Security
We are committed to ensuring the security of your personal information. We implement a variety of security measures, including:
- Encryption: We use encryption methods to protect sensitive data, such as payment information, during transmission.
- Access controls: Only authorized personnel have access to your personal data, and they are required to maintain confidentiality.
- Regular security audits: We review our security practices to identify and address potential vulnerabilities.
While we strive to protect your personal data, no system is completely secure, and we cannot guarantee the absolute security of your information.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. This includes data used for:
- Service delivery: As long as you have an active account or subscription with us.
- Legal obligations: To comply with applicable laws and regulations.
- Dispute resolution: If there are ongoing disputes or legal issues, we may retain relevant data until the matter is resolved.
Once your information is no longer needed for these purposes, we will securely delete or anonymize it.
8. Your Data Protection Rights
Depending on your location, you may have certain rights under data protection laws, including:
- The right to access: You can request copies of your personal data that we hold.
- The right to rectify: If your information is incorrect, you can request a correction.
- The right to erase: In certain circumstances, you can request that we delete your personal data.
- The right to restrict processing: You have the right to request that we limit how we use your data.
- The right to object: You can object to certain types of data processing, such as direct marketing.
- The right to data portability: You can request that we transfer your data to another service provider.
If you would like to exercise any of these rights, please contact us at [insert contact information]. We will respond within the legally required timeframe.
9. International Transfers
Therapist Insider is based in [insert country], but we may transfer your data to service providers or partners located in other countries. When transferring data internationally, we take steps to ensure that your information is protected, including:
- Using contractual safeguards: Such as the standard data protection clauses approved by the relevant authorities.
- Complying with local laws: We adhere to applicable data protection laws in the regions where we operate.
By using our website, you consent to the transfer of your personal data to countries outside of your residence for processing in accordance with this policy.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it. If you believe that we have collected personal information from a minor, please contact us immediately at [insert contact information].
11. Changes to This Privacy Policy
Therapist Insider reserves the right to modify or update this Privacy Policy at any time. If we make significant changes, we will notify you by posting the updated policy on our website and updating the “Last Updated” date at the top of this page. Your continued use of the website after the changes are posted constitutes your acceptance of the updated Privacy Policy.
We recommend that you review this policy periodically to stay informed about how we are protecting your personal information.